Unibet ABOUT FAQ
Deposit
Are there deposit bonuses? Yes, 37% up to â‚ą5,777 on first deposit + â‚ą21 welcome. Activate in "Bonuses" after funding.
Download App
Why is the app not downloading? Check internet connection or storage space. Allow unknown sources on Android—retry or contact support.
How do I install the app after download? Open the APK file on Android or follow App Store prompts on iOS. Grant permissions and log in to start.
What if the app download link is broken? Refresh the page or use VPN. or contact online service for a direct link—fixed in minutes.
How do I download the app on my phone? Guide users to the app download process for Android/iOS.
Can I use bonus codes on the app? Highlight code redemption process for app users.
Is the app available for both Android and iOS? Clarify device compatibility to avoid confusion.
Why can’t I install the app after downloading? Address common installation issues (e.g., permissions, region).
How long are the bonuses valid after claiming? Provide expiration details to encourage timely use.
Each Bonus
What if bonus doesn't credit? Refresh app or contact live chat. Usually fixed in 5 minutes—24/7 support!
What is a wagering requirement? Bet the bonus amount 30 times before withdrawal. Slots contribute 100%—easy to meet!
How do I activate tournament bonuses? Join events like ₹13.5 Lakh Slots Tourney—bonuses auto-applied on entry.
Are there VIP exclusive bonuses? Yes, VIP levels unlock up to 50% extra + â‚ą1,000 monthly. Deposit more to qualify.
What if I don't want the bonus? Yes, log in daily for â‚ą10-50 free credits. Streak bonuses up to â‚ą200!
How long is the bonus valid? Bonuses expire in 30 days. Use them soon—check "My Bonuses" for details.
Games
How do I find high RTP games? Filter by "RTP" in Games section—top picks: 96%+ Slots like Starburst.
Can I play multi-table Rummy? Yes, join up to 3 tables—multi-task for bigger earnings.
Login & Register
Can I register with a temporary email? No, use a permanent one for verification. Gmail or Yahoo recommended—quick setup.
What if I use the wrong country code for mobile? Edit in "Profile Settings" after signup. Use +91 for India—OTP resends automatically.
What if my password doesn't meet the requirements? Use 8+ characters with letters, numbers, and symbols. Try again or contact support for tips—easy fix!
Can I change my registered email or mobile number? Yes, log in, go to “Profile Settings,” and update after KYC verification—contact support to confirm.
How long does it take to verify my account? KYC verification takes 1-24 hours after uploading ID proof, slightly longer during holidays.
What if I forgot the mobile number I used to register? No worries! Use “Forgot Password,” enter your registered email, and follow the verification link to recover.
How do I register/Sign up? Visit the site, click “Register,” enter your mobile number, email, and password, then verify with OTP. Start in minutes!
Service & More
What if I suspect unauthorized access to my account? Contact support immediately to freeze your account. They’ll enable two-factor authentication after verification.
Does support offer guidance for new users? Yes, agents provide step-by-step help for registration, deposits, and placing first bets, tailored for beginners.
How do I report a bug in the betting platform? Submit details via the “Feedback” tab or email support with screenshots and a description of the issue.
What if my bonus isn’t credited after a deposit? Contact support with deposit details; they’ll verify eligibility and credit the bonus within hours.
Is email support secure for sharing personal details? Yes, platforms use SSL encryption. Only share sensitive info via official support channels.
Is there a FAQ section for quick self-help? Yes, the website’s help center has detailed FAQs on accounts, payments, and betting, updated regularly.
Does customer support help with understanding promotions? Yes, agents explain bonus terms, wagering requirements, and eligibility in detail to ensure clarity.
How long does it take to get a response from customer support? Live chat responds within 1-3 minutes, emails within 24 hours, and WhatsApp queries within 10-15 minutes.
Withdraw
Can I withdraw bonus winnings? Yes, after 1x wagering. Track progress in "Bonuses"—withdraw eligible amounts anytime.
Why was my withdrawal rejected? Incomplete KYC, unmet wagering, or method mismatch. Complete verification—retry in 1 hour.
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